FAQs - Pro

All LYCON Retail products are available for purchase through our Online Store which is available to all customers within Australian and New Zealand.

If you are a Beauty Professional looking to stock products from our Pro range, or want to enquire about becoming a LYCON distributor or agent, you can visit the LYCON Professional Hub to find out more information.

Alternatively, visit the Become a Stockist page for more details.

All LYCON cosmetics are manufactured on-site at LYCON Cosmetics HQ in Brisbane, Australia, from research and development and quality control, to manufacturing and dispatch.

All LYCON products are cruelty free.

Check the badges on individual product pages to find out if they are vegan or gluten free.

We are committed to ethical beauty. All LYCON products are proudly cruelty-free and never tested on animals.

Yes, it is safe to use LYCON depilatory waxes while you are pregnant.

The LYCON Waxing System provides gentle and efficient waxing, which includes important pre and post waxing lotions that make the LYCON waxing experience super gentle without irritation or discomfort.

In general, LYCON products are safe for use while pregnant. Understandably, an abundance of precaution applies during pregnancy, with many precautions that are sensible or common knowledge, however some precautions are based on myths rather than evidence.

Ingredients to avoid during pregnancy:
Retinoids and other ingredients in the Vitamin A family should be avoided during pregnancy. Natural low dose sources of Vitamin A (such as the carotenoids in rosehip oil) are widely considered to be safe for use during pregnancy. It is, however, wise to consult your doctor if you have any concerns.

Salicylic Acid should not be used in high dosages during pregnancy. It may be safer to use AHAs during pregnancy, and choose low dose salicylic acid products. Again, consult your doctor if you have any concerns.

Hydroquinone, a skin lightening ingredient, should not be used during pregnancy. Using safer skin lightening/brightening ingredients such as Vitamin C or Niacinamide is recommended.

Essential Oils that are often suggested to be avoided during pregnancy include Cedarwood essential oil (in the Relax + Refresh Body Massage Oil), Juniper essential oil (in Contouring Body Massage Oil), and Clove essential oil (in Anti-Ageing Face Massage Oil). These lists are highly contentious as they usually relate to ingestion, rather than the topical use of highly diluted essential oils in products, as is the case with massage oils and most cosmetic products.

However, we understand people’s caution when they see various lists on the internet, so we encourage people to check with their doctor if they have any concerns. Some people take the view that all essential oils should be avoided during the first trimester of pregnancy. This is not based on any evidence for harm from essential oils, but rather it is a precautionary approach as people are understandably very protective of developing babies.

We recommend storing LYCON products in a cool, dry place, away from direct sunlight. Room temperature storage is ideal, however refrigeration is also safe, unless otherwise specified on the product packaging.

Customer safety is our top priority, which is why we are dedicated to preventing the sale and distribution of counterfeit products or those sold through unauthorised sellers.

Unfortunately, we cannot guarantee the authenticity or quality of products or packaging purchased outside of LYCON Cosmetics Australia or our authorised distribution partners. To ensure your safety and experience the full benefits of our products and technologies, we strongly encourage purchasing only from our authorised sellers or directly from LYCON Cosmetics.

We ethically source the highest quality ingredients from around the world to ensure we make the highest quality product.

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If you have any other questions, please get in touch with us via the Contact Form on our website.